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Frequently Asked Questions

1. What makes CAMPWISE different from other camp management software packages?

2. Do we have to sign a multiple year contract if we choose to purchase CAMPWISE?

3. Is CAMPWISE a web-based software or is it installed on our own servers?

4. Creating reports is a very important issue to us. How does reporting work in CAMPWISE?

5. Can I convert my current data into CAMPWISE? Is there a charge for this?

6. Our camp tracks certain data that other camps might not need. How does CAMPWISE allow for that?

7. Does CAMPWISE link to our current accounting software package?

8. How much training do we get with the software?

9. How is the training provided?

10. How do software upgrades work? Do we have to pay for the upgrades?

11. Is there a limit to the amount of support we receive under the maintenance and support subscription?

12. Why is CAMPWISE sold in packages instead of individual modules? What happens if I don't use some of the modules?

13. Is there a limit to the number of users that can use CAMPWISE? Do I have to pay per user?

14. How does your online registration pricing work? What is the cost per registration?

15. We operate a conference center but do not operate a summer camp. Can we use purchase just the conference/retreats portion of CAMPWISE?

16. Can CAMPWISE process credit card payments in real-time? Are there extra fees for that?

17. Can we accept e-checks as well as credit card?


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